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Palworld arrived in early 2024 and immediately broke records, moving over 8 million copies in its first six days. The flood of new players also brought something less fun: a wave of hosting companies behaving badly, leaving customers with broken servers, missing orders, and silent support queues.
Below is a breakdown of the worst patterns the rush exposed, plus what to look for when choosing a Palworld server host that won't waste your weekend.
Selling more than a million copies per day in week one is the kind of growth no host should be unprepared for, yet plenty were. The result was a public lesson in which providers cut corners under pressure and which ones did not. Even names that looked respectable on paper started to slip, and players paid the price.
Some hosts kept taking orders for Palworld dedicated servers without warning anyone that fulfillment was running days behind. Customers paid, then waited. In several cases the wait stretched to four days after purchase, with no proactive update from the seller.

A lot of those orders eventually became refunds. The rest quietly turned into profit while customers lost time and their friends moved on to other games. Considering Palworld's hardware appetite, asking a player to buy two servers just to end up with one that works is not exactly fair.
How to dodge this: check a host's Discord and recent Trustpilot reviews before paying. If recent posts complain about provisioning delays, that is your answer.
Another pattern: companies sold servers they could not ship, then ignored the support tickets that followed. A few even rolled out paid priority support so customers asking for refunds could get answered faster, for an extra fee. Charging to talk to support about a product you never received is a bold business model.

How to dodge this: look for hosts that publish their average response times and offer live chat as a baseline service, not as a paid upsell.
This is the most technical failure on the list, and also the easiest one to verify before buying. Some hosts advertised Palworld servers with as little as 3 GB of RAM. The official dedicated server guide calls for a minimum of 10 GB to run with any consistency. Anything below that turns into a slideshow the moment a few players connect.

How to dodge this: know the spec sheet before you shop. A Palworld server needs 10 GB of RAM at the bare minimum, which is exactly where the entry plan at HolyHosting starts. If a provider is offering less for cheaper, the math is doing something dishonest.
It is genuinely disappointing to watch hosts prioritize quarterly numbers over player experience, especially when those players are just trying to enjoy a game with friends. Trust in game server hosting takes years to build and a single bad week to erode.
HolyHosting took a different route. When Palworld stock ran out, ordering was closed rather than sold off as servers that could not be delivered. New capacity went live only once it was ready. Extra support staff joined to keep ticket response times under 15 minutes during the wave, and the 24/7 live chat continued answering in seconds. None of this is heroic. It is simply what a host is supposed to do.
Calling out negligent practices is going to remain part of the job, because clearer signals help players make better choices. There is no perfect filter for spotting every bad host, especially the ones polished enough to hide their habits. Vigilance, recent reviews, and a quick spec check go a long way.
If you are setting up a fresh Palworld dedicated server, or recovering from one that never worked, take a look at the HolyHosting plans below and start the right way.
Come chat with us and we will get back to you as soon as possible!
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