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Sooner or later, every server owner needs to dig into the actual files behind their world. Maybe it is installing a new modpack, tweaking a stubborn config, or pulling a backup before something explodes. The standard way to do that is through FTP, and there are two routes worth knowing about.
FTP stands for File Transfer Protocol. It is a way for your computer to talk directly to the server filesystem so you can move data back and forth. Once connected, you can upload, download, rename, delete, and edit the files that make your server run. The HolyHosting control panel ships with an in-browser FTP tool that handles most quick edits and small uploads, including zipping and unzipping files without ever leaving the page.

Most users start with the panel FTP because it is right there in the dashboard. It is great for fast tweaks, opening config files, and minor uploads. The catch is that very large transfers, think a full modpack or a world export, can stall or fail in the browser. For those, you will want a desktop client. Pick the tool that matches the job.


The password is cached for the rest of your session, so you only type it once.
Once you are inside, the left side shows your directories. Click a folder to expand it and reveal its contents. Click it again to collapse it. You can scroll through the list and switch between different server profiles from the same view.

A few habits speed things up significantly:

The right click menu exposes the full toolkit:

Double click a file like `paper-global.yml` and it opens in the built in editor. You can have several files open at once and switch between them in tabs. When something is unsaved, a notice appears at the bottom. Save with the button or your keyboard shortcut. On the right of the editor you will see a mini map of the whole file, which is a lifesaver in large YAML configurations where scrolling endlessly is a real risk.
The most frequent panel FTP issue is a rejected password. Make sure you are using the panel password, not your billing account password. They are different. Also check that caps lock is not the actual villain here.
The other classic problem is uploads that stall or files that refuse to download. The panel FTP is not built for very large transfers. When that happens, switch to an external client.

The second method is a standalone FTP application installed on your computer. The setup takes a minute longer, but it shines when moving big files or entire folders. Click and drag works across the whole tree, and most clients handle interrupted transfers more gracefully than a browser tab does. For pure editing or quick unzips, the panel FTP is still nicer.
If your account has multiple server profiles enabled, you will land on a list of folders after logging in. Each folder corresponds to a different game installation. Open the correct one before editing anything, otherwise you may end up changing files for a server you are not running.

Every FTP application has its own look, but the core abilities tend to overlap:
An authentication error nearly always means the username or password is off. Remember the FTP username is the one shown on the FTP login screen, not your normal panel login. The password is the same as the panel. Type it manually if needed and double check caps lock.
A non auth error, like a generic could not connect message, usually points to the wrong host or port. Recheck the values against the login page, and make sure you are using port 21 for FTP. Anything else will fail to connect.
When uploading something heavy like a world save or a modpack, zip it first with 7-Zip or WinRAR. One large file uploads faster and more reliably than thousands of small ones, and once it is on the server you can unzip it through the panel FTP.
Come chat with us and we will get back to you as soon as possible!
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