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When Minecraft Bedrock Edition refuses a server connection, the message can sometimes be `Server sent broken packet`. It may affect one player, several players, or everyone trying to join. That makes it annoying, because the cause can sit on the player side, the server side, or somewhere in the network middle where troubleshooting becomes less fun.
The good news is that most cases come down to a few common problems: mismatched versions, proxy or Geyser translation issues, a broken resource pack, world corruption, outdated server software, or UDP network problems.

Minecraft Bedrock clients and servers need to agree on how connection data is formatted. If one side expects a different packet structure, the connection can fail before the player fully joins.
Common causes include:
Start with the simple checks before assuming the world is corrupted or the server is cursed by paperwork.
If restarting fixes it, cached session or network data was likely the issue.
Make sure every relevant part is updated and compatible:
A version mismatch can cause packets to be read incorrectly. Update the client and server first, then update Geyser and Floodgate if they are installed.
Bedrock servers use an IP address and port, such as `172.240.9.67:19132`. A wrong port can make the connection fail during the handshake.
To check the address:
If the server allows Java and Bedrock players to connect together, temporarily test without Geyser and Floodgate.
If Bedrock players can join after disabling them, the problem is likely protocol translation. Update both plugins, then re-enable them and test again.
If the error started after a crash, upload, plugin change, or resource pack edit, the world or pack data may be damaged.
If the new world works, restore the original world from a recent backup or remove the most recent world, behavior pack, or resource pack changes.
Minecraft Bedrock relies on UDP traffic. If the router, firewall, or ISP mishandles that traffic, packets can break before they reach the client.
Try these checks:
If another network works, the issue is probably local to the original network or ISP.
If the error continues, review recent server changes. Version updates, new plugins, proxy changes, resource packs, and world uploads are the best places to look first. For HolyHosting servers, the control panel and backups can help you test these changes without guessing blindly.
Come chat with us and we will get back to you as soon as possible!
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